The challenge
An ordering experience for every guest.
McDonald's wanted to improve its ordering experience, including making the menu accessible to guests with visual impairments.
All work
Hospitality
McDonald's Digital Menu
YumMyMenu's digital menu platform for McDonald's, including a voice menu for visually impaired guests.
YumMyMenu, Mangodo's restaurant management platform, built a digital menu system for McDonald's that includes a voice menu for visually impaired guests, multi-language menus, and contactless ordering and payment.
ClientMcDonald's
IndustryHospitality
YearLive
ScaleMcDonald's digital menu rollout
What we built
A voice menu, and more.
YumMyMenu built a voice menu for visually impaired guests, along with multi-language digital menus, contactless ordering and mobile payments.
How it works
How guests order.
Guests order from smartphone-based digital menus with images and descriptions, in their own language, and pay by mobile payment; the voice menu reads each page aloud for visually impaired guests.
Impact
The impact.
The voice menu gives visually impaired guests independent access to the full menu, while multi-language and contactless ordering serve a wider range of customers, with menus updated live without reprinting.
Evidence
VoiceMenu for visually impaired guests
MultiLanguage menus
TouchlessOrdering and payment
LiveMenu updates without reprinting
Solutions deployed
Boring, well-supported, well-tested. Where it's exotic, it's because nothing else fit.
YumMyMenuVoice MenuMulti-Language MenusContactless OrderingMobile Payments
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