In the ever-evolving landscape of the restaurant industry, technology has become a key player in enhancing the dining experience. YumMyMenu, a game-changing digital restaurant management system, partnered with McDonald's to introduce an innovative Voice Menu.
McDonald's, as a global fast-food giant, sought to enhance its customer experience by adopting cutting-edge technology. The challenge was to introduce a feature that not only streamlined the ordering process but also catered to the needs of a diverse customer base, including those with visual impairments.
Inclusive Design: Voice Menu designed for visually impaired citizens with unique audio menus for each page.
Customized Digital Menus: Interactive digital menus with images and descriptions on smartphones.
Multi-Language Support: Global language options for international customers.
Contactless Ordering: Smartphone-based ordering to minimize physical contact.
Mobile Payments: Secure smartphone payment processing.
Enhanced Accessibility for visually impaired customers.
Streamlined Ordering reducing wait times.
Global Appeal through multi-language support.
Positive Customer Feedback.
YumMyMenu's Voice Menu at McDonald's represents a paradigm shift in the restaurant industry. By prioritizing inclusivity, customization, and contactless features, the initiative has not only improved the customer experience but also positioned McDonald's as a forward-thinking and technologically advanced brand.
Boring, well-supported, well-tested. Where it's exotic, it's because nothing else fit.
Embarking on a transformative journey, Mangodo, a dynamic software development company, joined forces with IGA, the visionary team behind the operational excellence of Istanbul Airport, in January 2020. Prior to this collaboration, Mangodo had already left an indelible mark by providing strategic consulting services to Istanbul Airport's esteemed duty-free retailer, Unifree, starting in 2018. Together, we embarked on a mission to reshape the passenger experience through the ingenious application of cutting-edge technology.
Mangodo, a leading digital strategy consultancy, collaborated with Unifree, a prominent duty-free retail operator at Istanbul Airport (IGA), to redefine and implement a comprehensive digital strategy on Unifree screens.
We come back with a 14-day plan, not a 90-day proposal,built around your stack, your team, and what's actually in production.
Talk to the team
